An overview of our contact details
Contact ICON
Our accessibility
By phone
We are available Monday through Friday from 8:30 am to 5:00 pm.
We will be closed at the following times:
- Wednesday, December 24, from 1:00 p.m.
- Thursday, December 25
- Friday, December 26
- Wednesday, December 31, from 3:00 p.m.
- Thursday, January 1
If you call from the Netherlands, dial:
0800-0292044 (toll-free)
If you call from Belgium, dial:
0800-89036 (toll-free) or 0031-50-8505 798
If you call from Germany, dial:
0800-0713579 (toll-free) or 0031-50-8505 798
From other countries
0031-50-8505 798
Do not send personal or sensitive information via WhatsApp.
Via e-mail
Do not send personal or sensitive information to these email addresses.
Mail to: info@iconclinicaltrials.com
Or use our contact form.
Do you have a question about your payment?
Please send an email to:
InfoVolunteerPayments@iconplc.com
Due to the holiday season, the payment department is closed from the 24th of December until the 4th of January. We will be available starting on the 5th of January.
How you can also reach us
Other contact details
Postal address
Antwoordnummer 693
9700 WB Groningen
The Netherlands
An overview of our locations
Our locations
You can find us at the following locations:
Research and screening center Groningen
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Traveling by car: We advise you to come by public transport or park at a P+R and take the bus from there to the research centre. Here you'll find the different P+R locations in Groningen. In addition, the Hoornsemeer parking lot is nearby. From here you can take line 9 and be at the research center within 8 minutes. Or view the directions on Google maps.
Are you coming by bike? You can park your bicycle next to the entrance to the ICON car park (near the barrier).
Traveling by public transport: City bus 9 or 10 from NS Groningen Main Train Station, get off at the bus stop Martini Ziekenhuis Zuid. View the travel options at 9292.nl
Screening center Utrecht
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Traveling by car: park at P+R Transferium Science Park Utrecht (formerly De Uithof). From here, take bus number 28 toward Vleuterweide. Get off at the bus stop Rijnsweerd Noord. View the directions on Google maps
Are you coming by bike? You can park your bicycle next to the entrance to the ICON car park (near the barrier).
Traveling by public transport: Bus number 28 from Utrecht Centraal station toward P+R Transferium Science Park, get off at the bus stop Rijnsweerd Noord. View the travel options at 9292.nl
Clinical Research Unit (CRU) Groningen
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The Clinical Research Unit Groningen (CRU) is located on the UMCG site in the Triade Building, entrance 24, corridor G0. View the directions on Google maps
Traveling by car: park in the parking garage "UMCG Noord" of the UMCG. Parking costs are at your own expense. View the directions on Google Maps.
Traveling by public transport: City bus 5 of 6 from NS Groningen Main Train Station, get off at the bus stop UMCG Hoofdingang. View the travel options on op 9292.nl
Other locations
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Amerikaweg 18, 9407 TK Assen. View the directions on Google maps
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Paterswoldseweg 811, 9728 BM Groningen. View the directions on Google maps